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Why select DirectLine Technologies as your partner for membership and fundraising teleservices success?  Since 1990 we have been the recognized leader in our industry, working in a facility designed to insure quality by integrating our administrative team with our calling staff. Our tradition of individual attention, sound reasoning, and creative thinking has earned DTI national recognition - and our CEO is recognized by publications like CASE Currents and the Wall Street Journal for her extensive knowledge and expertise. 

If you want a teleservices partner that meets the requirements set out by Visa, Mastercard, American Express, and Discover for protecting your merchant account status when allowing commitments to be paid by credit card, DirectLine is the only proven choice.

bulletEvery Pledge recorded and verified;
bulletCertified PCI/DSS Compliant;
bulletReal-time access to data;
bulletGuaranteed Performance.

The DirectLine team's experience complements the vision which sets your organization apart. Every vendor provides an extensive menu of services from which to choose. We go beyond providing all the services by integrating individual service components into leveraged campaign packages that have been proven to increase memberships and giving. Our Account Executives work with you to identify unique campaign strategies that together produce exceptional results. Only our proprietary, award-winning technology provides you with up-to-the-minute access to your project, and real-time access to your calling data.

The relationships we build with our clients are the most important aspects of our business. Partner with the experienced company that gives you the highest level of performance, rather than inflated projections.
Guaranteed!

 

Client Web Portal
DirectLine provides direct, real-time access to call center performance.  Clients can mark records for Do-Not-Call while a project is in process. You can also review each call made to a constituent, and enter and review details of pledge payments.

100% of Gift and pledge confirmations are electronically recorded and verified. The detailed calling, pledge, and payment records for every  constituent are available through our protected web services.  Our proprietary technologies allow you to monitor your project and print project summary reports from anywhere in the world.

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DIRECTLINE EVENT SCHEDULE

05/15/2008-05/17/2008: San Antonio, TX. Our President and CEO will co-present with Irving Healthcare Foundation President, John Drake,at the AHP Rockies and Southwest Regional "Fiesta of Philanthropy." Join healthcare philanthropy professionals to discuss the eye-opening results of our successful collaborations.

06/01/2008-06/03/2008: Pittsburgh, PA. All the tools to build a bridge to fund raising success will be gathered for you in the Steel City at the AHP Mid-Atlantic Regional Conference. Join DirectLine staff, and east coast colleagues, to explore how grateful patient programs drive major and planned giving success.

06/22/2008-06/24/2008: Portland, OR. Healthcare philanthropy professionals will join DirectLine staff on the path to best practises in philanthropy, at the AHP Pacific Regional Summit to Success. We'll explore how to most successfully work within HIPPA guidelines to maximize telephone fund raising results.

07/13/2008-07/15/2008: New York, NY. Join senior-level peers, global leaders, and distinguished thinkers in an intelligent exchange about how best to meet the challenges critical to advancing higher education. Our most senior fund raising staff will be at the Council for Advancement and Support of Education (CASE) Summit for Advancement Leaders to share our most recent case studies of higher education fund raising success.

Professional Affiliations
The Association of Fundraising Professionals (AFP), The Association for Healthcare Philanthropy (AHP), Council for the Advancement and Support of Education (CASE), American Teleservices Association (ATA), ePhilanthropy Foundation.
Media Resources
Company Background information, fact sheets, FAQs, biographical information, story reprints, and more on the Media Resource page.

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